The Necessary Shifts for the New L&D Landscape

By Jason Richmond, CEO and Chief Culture Officer of Ideal Outcomes, Inc. 

As the world emerges from the pandemic’s irreversible effects, there is a vital need for employers to rethink how they train and support employees in developing the skills necessary to successfully move business forward.

The spread of COVID-19 has thrown millions of people out of work—a predicament that could lead to skills atrophy, especially in soft skills such as empathy, communication, listening, collaborating, and providing feedback.

The remainder of this article can be read in TD magazine: