The Leaders that Build World-Leading Culture

Meet our expert team of culture evolution consultants.
Jason Richmond
CEO and Chief Culture Officer
Jason is one of the foremost authorities on building, growing, and igniting organizational culture. He brings his vast experience developing Fortune 100 companies into his Leadership Development Journey framework.

Laura Nortz

Senior Vice President and Culture Strategist
Laura is an expert researcher and internationally recognized leadership coach that works with organizational leaders to design custom solutions for each organization’s unique cultural needs and growth goals.

Leo Bottary

Culture Strategist, Peernovation Specialist
Leo is the founder and managing partner of Peernovation, LLC, and co-founder of The One Advantage. Leo is an award-winning author of three books, including Peernovation: What Peer Advisory Groups Can Teach Us About Building High Performing Teams (2020).  

Mike Richardson

Culture Strategist, Agility Specialist
Mike brings unique insights from the real world—as a Petroleum Engineer on offshore oil and gas drilling rigs, leader of the aerospace division of a British public company, and as a longtime CEO and Key Executive peer advisory group Chair and Speaker for Vistage Worldwide.
Nikki Vescovi
Culture Strategist
Nikki is an internationally experienced and skilled trainer with a passion for neuro-linguistic programming (NLP), and the art of breaking down communication barriers in order to foster stronger communication.

Jennifer Cassidy

Culture Strategist
Jennifer has been training top global brands since the dawn of this century and brings her experience with clients like Starbucks, Pfizer, Cisco, World Bank, the US Army, and more, into training at Ideal Outcomes.

Steve Thomas

Culture Strategist
Steve is passionate about impacting the quality of life of others by adding value through coaching, speaking and mentoring. Currently, he partners with organizations to solve business issues by developing their greatest asset, PEOPLE, through Dale Carnegie programs.

Alejandra Baker

Culture Strategist
Alejandra is a dynamic bilingual (English – Spanish) Corporate Trainer and Learning Consultant with over 15 years of experience working in multicultural environments, designing and facilitating programs that impact the productivity and performance of her clients.
Brett Potts
Culture Strategist, Business Growth Specialist
Brett is a business owner and licensed investment banker specializing in organic and inorganic corporate growth. His work includes strategy consulting, sales psychology, financial analysis, performance analysis and forecasting, applied through practical and engaging corporate training.

Bill Bertolet

Culture Strategist, Business Growth Specialist
Bill has 25+ years’ experience in the performance improvement industry supporting clients in multiple industries by helping them implement growth strategies. Key performance improvement areas include Sales, Leadership, Customer Relations, Team Building and Presentation Effectiveness. 

Karen Kimsey-Sward

Culture Consultant

Karen has over 25 years of experience working with a wide range of organizations helping them to move to the “next level” of performance. She’s known for her strategic yet practical approach to working with leaders at all levels to drive revenue growth, operational excellence and employee engagement. 

Sheila McVeigh

Coach and Master Trainer

Sheila helps clients challenge the status quo and get comfortable with the uncomfortable. She’s a powerful change agent that has conducted professional development training for the likes of Google and Red Bull.

Nick Schmitt
Creative Director

Nicholas is our resident creator. With extensive design experience, he transforms written words and spoken values into transformative change plans that act as owner’s manuals for the companies that Ideal Outcomes serves.

Barbara Gold

Senior eLearning and Content Director
Barbara is our team’s learning technologist with an affinity for online program design. She leverages the latest software and tools to develop engaging programs that drive real behavioral change for clients. 

Sarah Quale

Senior Instructional Designer
Sarah is a passionate and articulate curriculum, assessment, and instructional design professional with over 20 years of experience in corporate and non-profit environments, across multiple industries. 

Malcolm Nicholl

Communications Strategist
Malcolm leads Ideal Outcomes’ communications across all platforms creating content and social media strategy. A former award-winning international journalist, his career included a two-year stint as Belfast bureau chief for London’s Daily Mirror.